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Visit Our Office

147 Grey Street
Newcastle-upon-Tyne
NE1 6AG
United Kingdom

Located in the historic Grey Street, just a short walk from Monument Metro station

Email Us

General Enquiries:
[email protected]

Booking Support:
[email protected]

Opening Hours

Monday - Friday
9:00 - 18:00

Saturday
10:00 - 16:00

Sunday
Closed

Planning Your Visit

Our office on Grey Street is easily accessible by public transport and is within walking distance of many Newcastle city centre landmarks. We recommend booking an appointment in advance to ensure one of our consultants is available to give you their full attention.

During your consultation, we will discuss your travel aspirations, preferences, and budget to create an initial outline for your journey. There is no obligation to book, and our consultations are always free.

What to Bring

  • Any inspiration materials such as magazine clippings or saved destinations
  • An idea of your preferred travel dates and duration
  • Details of any travellers with specific requirements
  • A rough budget range to help us tailor recommendations
Modern office interior with comfortable seating area

Comfortable Consultation Space

Our welcoming office provides a relaxed environment to discuss your travel dreams over a cup of tea or coffee.

Frequently Asked Questions

Do I need an appointment to visit?

While we welcome walk-ins during our opening hours, we recommend booking an appointment to ensure a consultant is available to spend dedicated time with you. You can request an appointment via email.

How long does a consultation take?

Initial consultations typically last 30 to 45 minutes, depending on the complexity of your travel plans. For more detailed itinerary planning, we may schedule follow-up sessions.

Do you charge for consultations?

No, our travel consultations are completely free with no obligation to book. We believe in earning your business through the quality of our service and advice.

What areas do you serve?

While based in Newcastle-upon-Tyne, we serve clients throughout the North East and beyond. Many of our consultations happen over email and video call for clients who prefer remote service.

How quickly do you respond to enquiries?

We aim to respond to all email enquiries within 24 hours during business days. For urgent matters regarding existing bookings, please mention this in your email subject line.

Ready to Plan Your Journey?

Browse our travel packages or reach out to discuss a bespoke itinerary

View Our Services